Email Etiquette

Communicate Clearly. Professionally. Effectively.

In the digital age, email is one of the most powerful tools for communication — but without proper etiquette, it can easily lead to misunderstandings, missed opportunities, or even damaged reputations. At UNIXPLUS, we help professionals master the art of writing emails that are clear, respectful, and impactful.

Why Email Etiquette Matters

Whether you’re writing to a colleague, client, or manager, your email reflects your professionalism. Proper email etiquette helps you:

Communicate clearly and respectfully
Create a positive and lasting impression
Avoid misunderstandings and miscommunication
Strengthen relationships and credibility
Save time with concise and purposeful messages

What We Cover in Our Training

Our interactive workshops and coaching sessions include:

✉️ Writing Professional Emails

Subject lines that get attention (for the right reason)
Proper greetings, closings, and tone
Email structure: clear, concise, and courteous

🚫 Common Mistakes to Avoid

Overuse of caps, emojis, and jargon
Hitting “Reply All” unnecessarily
Sending emails without proofreading

🧠 Context & Tone

Adjusting tone based on the recipient (formal vs informal)
Handling sensitive topics or conflict over email
Following up politely without being pushy

✅ Best Practices

CC, BCC, and when to use them
Email response time etiquette
Signature formats and professional sign-offs

Who Should Attend

Corporate professionals
College students & interns
Customer service and support teams
Administrative and HR staff
Anyone who sends emails as part of their daily work

Key Outcomes

Improved communication clarity and professionalism
Better internal and external relationships
Fewer email misunderstandings and errors
More effective and time-saving communication

Communicate with Confidence

Emails are often the first impression — make sure yours reflects clarity, courtesy, and confidence. Our Email Etiquette programs are ideal for individuals and teams looking to level up their digital communication skills.

👉 Get in touch today to learn more about our workshops and training programs.